Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a casino we haven't covered yet? This page explains what we can help with and how to reach us.
What We Can Help With
Top Online Casinos is an independent research and comparison site covering online casinos available to US players. We're not a casino ourselves, and we don't process deposits, withdrawals or account queries. That means we're the right people to talk to about:
- Corrections or updates to information in our casino reviews and offer listings
- Questions about how we research and rate casinos like Raging Bull, Uptown Aces, Ignition and the other operators featured on this site
- Feedback on bonus terms, editorial ratings or comparison tables you've read here
- General enquiries about our site, our methodology, or a casino you think we should look at
- Reports of broken links, outdated information or anything that reads as inaccurate
What We Can't Help With
Because we don't operate any casino, we're unable to assist with account logins, deposits, withdrawals, bonus credits, verification (KYC) issues or customer disputes tied to a specific operator. If you've run into one of these problems with a casino like Ignition or Ducky Luck, the fastest route is the casino's own support team — live chat or email, depending on what the operator offers. Trying to resolve an account-level issue through a comparison site will only slow things down, since we have no visibility into individual player accounts or transactions.
Before You Reach Out
A lot of common questions are already answered elsewhere on the site, so it's worth checking these first:
- Wondering why a casino's bonus terms matter more than the headline percentage? Our reviews break down wagering requirements, expiry dates and game restrictions for each operator listed here.
- Concerned about gambling responsibly, setting limits, or where to find support if things aren't feeling fun anymore? Our Responsible Gambling page covers deposit limits, self-exclusion options and where to find help.
- Want to know more about who we are and how we approach ratings? Visit our About Us page.
- Need our full terms of use for this site? They're on the Terms and Conditions page.
- Looking at options outside the US market? We also cover Non Gamstop Casinos UK 2026.
How Our Editorial Process Works
If your message is about how we rank or review casinos, it helps to know the basics of our process up front. We assess operators on factors that matter to US players: the legitimacy and clarity of licensing information, how welcome offers and their wagering conditions are presented, the breadth of slots, table games and live-dealer options, the deposit and withdrawal methods on offer, and how straightforward customer support is to reach. Ratings shown alongside each operator, including the 10.0 rating for Raging Bull and the 9.8 rating for Uptown Aces, reflect this research. Commission from affiliate partnerships never determines position or score — a casino cannot pay to rank higher, and we'll say so plainly if an operator falls short on any factor we assess.
A Note on Eligibility and Responsible Play
Online casino gambling in the US is regulated at the state level, and legal age requirements typically start at 21, though this can vary by state and by specific gambling activity. Players generally need to be physically located within a state that permits online gambling to legally play, regardless of where they hold residency. If a message you're sending us relates to eligibility in your state, we're happy to point you toward general information, but we'd encourage you to also check your state's gaming regulator directly, since rules do shift over time.
If gambling has stopped feeling like entertainment, or you're worried about the amount of time or money involved, our Responsible Gambling page lists deposit limits, self-exclusion tools and national support organizations worth knowing about.
Response Times and What to Include
When you contact us, including a few specifics speeds things up considerably:
- The name of the page or casino review your message relates to
- A brief description of what's incorrect, unclear, or what you'd like to know
- Any relevant screenshot or link, if you're flagging outdated information
We read every message that comes in, though response times can vary depending on volume. Enquiries about factual corrections or licensing details tend to get prioritized, since accuracy is the core of what we do.
Getting in Touch
Whether you've found an error, have feedback on our approach, or just want to ask a question before choosing between operators like Free Spins Casino, Slots of Vegas or Bets.FM, we'd rather hear from you than have you rely on outdated information. Use the contact details provided elsewhere on this site to send your message, and check the pages linked above first — there's a good chance your question is already answered there.